What to Do in a Medical Emergency in China

Short answer: If symptoms are serious, call 120 or go to the nearest emergency department. Do not wait for the perfect English-speaking hospital if the situation may be life-threatening.

Call 120 for ambulance help

In mainland China, 120 is the medical emergency number. If you cannot communicate in Chinese, ask a hotel, local friend, building security guard, coworker, or bystander to help call.

Go to the nearest emergency department when symptoms are serious

Examples include chest pain, stroke signs, severe allergic reaction, serious injury, heavy bleeding, breathing difficulty, loss of consciousness, severe abdominal pain, or a child with severe symptoms.

Prepare these items if possible

  • Passport
  • Phone and charger
  • Payment method
  • Insurance card or policy information
  • Medication list and allergy information
  • Emergency contact

Payment may be requested

Hospitals may ask for payment, a deposit, or insurance approval during emergency or inpatient care. If you have insurance, contact the insurer as soon as practical, but do not delay urgent care while trying to solve paperwork.

Emergency phrase

This is an emergency. Please help me call 120.
这是紧急情况。请帮我打120。
Zhe shi jinji qingkuang. Qing bang wo da yao-er-ling.

Before you act: This guide is based on public healthcare information, practical China healthcare experience, and official safety guidance where relevant. Hospital policies, prices, insurance rules, and appointment routes can change. Always confirm details with the hospital or insurer before making a medical decision.

Medical disclaimer: China Healthcare Navigator provides practical information for foreigners trying to understand healthcare in China. It is not medical advice, diagnosis, treatment advice, insurance advice, or a substitute for professional care. In an emergency, call 120 or go to the nearest emergency department.

What happens after you arrive at the emergency department

Emergency departments usually triage patients by urgency. Severe cases should be seen faster than mild cases. You may still need to register, provide identity information, and pay deposits or fees during the process.

Bring or show

  • Passport.
  • Symptoms and time started.
  • Medication and allergy list.
  • Insurance emergency assistance number.
  • Local contact if available.
If communication is difficult: show the symptom, point to the body part, show medication photos, and use translation apps. Do not delay emergency care while searching for a perfect English-speaking route.

Update note: This page is written as a practical guide for foreign patients. It should be checked against the hospital's current rules, your insurer's policy, and your own medical situation before you act.