What Documents Do You Need for an Insurance Claim After a China Hospital Visit?

If you pay first and claim later, your reimbursement depends heavily on documents. Do not leave the hospital with only a payment screenshot.

Keep these documents

Official invoice or receipt.
Itemized bill if available.
Doctor diagnosis or visit note.
Prescription list.
Test orders and test results.
Imaging report, not only the image file.
Hospital discharge summary if admitted.
Proof of payment.

Ask before you leave

Ask whether the invoice has the correct name and passport number. If your insurer requires English documents, ask whether the hospital can provide English records or whether you need certified translation.

Useful phrase: 请给我发票、费用清单和诊断记录。 Qing gei wo fapiao, feiyong qingdan he zhenduan jilu.

Source note: This guide combines practical China healthcare experience with public safety guidance for foreign visitors, including official travel-health information. Hospital rules, prices, appointment systems, insurance billing, and document requirements can change. Confirm important details with the hospital or insurer before making a medical decision.

Medical disclaimer: China Healthcare Navigator provides practical information for foreigners trying to understand healthcare in China. It is not medical advice, diagnosis, treatment advice, legal advice, or insurance advice. If symptoms are serious, call 120 or go to the nearest emergency department.